We aim to keep our refund and return process simple and customer-friendly. If you are not fully satisfied with your purchase, you can return it to us under the following conditions:

• Return Window: You have 30 days from the date of purchase to initiate a return.
• Condition of the Product: To be eligible for a return, the product must be unopened and in the same condition that you received it. Opened or used products cannot be returned.
• Shipping Costs: Customers are responsible for the shipping costs of returning the item. We will issue you a return label via email. Please note that these costs will be deducted from your final refund amount.
• Refund Process: Once we receive and inspect your returned item, we will process your refund within 5-7 business days. The refund will be issued to the original method of payment.

Thank you for shopping with us. If you have any questions about your return, please contact our customer service team via supflix.store@gmail.com